Human cognition is driving the world and any system.
Taking cognition and its properties not into account means bad system design.
Cognition is complex but there are also well known properties.
We love Humans to be rational, in any situation and under any time pressure.
Nice fairytale.
Humans are bounded in their rationality.
Human Abilities are endless.
That is why we put all the load of system weaknesses on their shoulders.
No wonder that incidents happen if abilities are overloaded.
What would be the world without Human Creativity.
Don't stop creative work and creative minds.
One time the ideas will be needed.
Human are effective because they use highly efficient working rules.
These Heurisms unfortunately may lead to incidents or accidents if applied in a wrong context.
But, don't change the heurisms, change the context where the heurism is applied.
As heurisms, habits are highly efficient working rules on skilled tasks.
They save time. Release mental load from daily things - and can cause incidents.
Don't blame Humans for habits. They reveal at something else is wrong in your system.
As any other system, Humans show hysteresis in change processes.
Humans need time and energy to understand and realize new working arrangements.
Don't change the world in a day, make a strategy.
Human Attitudes are diffucult to structure, difficult to change, and it is difficult to assess their impact on safety.
Get them known.
They are drivers for motivation and pride.
